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KYAE Technical Support

This page is your resource for the latest information about KYVAE. Please check back frequently for revisions to the virtual learning policies, links to new online product offerings and product upgrades. If you have additional questions or want more information about any topic listed, contact Meryl Becker-Prezocki at Meryl.Becker-Prezocki@ky.gov or 502-573-5114 x215.

Updates

The online WIN program has been updated to include a full screen window and upgraded graphics. You will be able to download PDF files of the WIN curriculum to use with students. The new version of WIN will require the Flash plug-in rather than Authorware. If you are running PLATO, you already have Flash installed on your computers. If not, download the Flash plug-in below.

General Information

Internet WorkKeys

This new version eliminates the need for CDs. Training will be provided via online conferences (Webex style), as well as downloadable video clips to help you through the learning process. To begin using the new Internet version, please e-mail Jim Thompson at Jim.Thompson@ky.gov.  You may download the WorkKeys Internet Version User Guide here.

Kentucky Employability Certificate

Download the the KEC Application for requesting Kentucky Employability Certificates.  All KEC applications should be faxed to 866-237-3094.  The contact person at KCTCS is Suzanne Parker and she can be reached at 859-256-3372 or by e-mail at suzanne.parker@kctcs.edu.

Plug-ins

PLATO/WIN Plug-ins

Adobe Acrobat Reader
[download]

Adobe Macromedia Flash
[download]

Adobe Macromedia Shockwave
[download]

PLATO Windows plug-in
[download exe]
(Mac version available upon request)

KYVAE Plug-in CD

Create a Plug-in CD by downloading the CD image containing the necessary plug-in software and burn your own plug-in CD.

 

Contact Technical Support
 

Technical assistance is available by calling the Helpdesk at 877-740-4357. Press 1 for KYVAE username and password look up.  Press 2 for assistance with WIN or PLATO.  Technicians are available to walk you through a technical problem Monday through Friday from 8:30 a.m. - 5 p.m.

 

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Last Updated 8/12/2010
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